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Privacy Policy

Privacy Policy

Last updated: September XX, 2023

KAMADA SOY SAUCE Inc. (hereinafter referred to as the “Company”) considers the protection of your personal information the Company has in its custody and other personal information obtained by the Company to be of the utmost importance, and strives to properly protect such personal information.
This Privacy Policy (hereinafter referred to as the “Policy”) establishes how the Company shall handle your personal information that it obtains in association with the Kamada Soy Sauce Official Global Online Shop provided by the Company.

1. Name of the Entity Handling Personal Information, etc.

KAMADA SOY SAUCE Inc. (Address: 1-6-35 Honmachi, Sakaide-shi, Kagawa; Name of representative: Takeo Kamada)

2. Acquisition of Personal Information, etc.

The types of personal information that the Company obtains from you, the types of sources from which it is collected, the purposes for which it is used, the parties to whom it is disclosed, etc., are as follows.

Types of personal information	Types of sources from which personal information is collected	Operational or commercial purposes for collection or sharing of personal information	Types of third parties with whom personal information is disclosed or shared
Identifying information ― Name, address, telephone number, fax number, email address, and other information on customers and delivery destinations	Customers Group companies of the Company	(1) To authenticate the identity of customers when they register for and use the service, and to manage customers (2) To facilitate the delivery, provision, and after-sales service of merchandise, etc. (3) To bill for consideration for purchased merchandise, etc. (4) To prevent and address improper activities, etc. (5) To research and analyze marketing data, and to review and implement marketing initiatives (6) To respond to inquiries and contact customers	Group companies of the Company Service providers (logistics businesses, etc.)
Commercial information ― Information concerning transaction details and purchase history, etc.; information concerning payment and payment methods, etc.; and information concerning inquiries and communications from customers to the Company, etc.	Customers Group companies of the Company	(2), (3), (4), (5), and (6) above	Group companies of the Company Service providers (logistics businesses, etc.)
Information concerning online activities ― IP addresses, cookie information, web browser settings, history of browsing the Company’s website, etc.	Customers Group companies of the Company	(4) and (5) above	Group companies of the Company
Sensitive information ― Credit card information	Customers Group companies of the Company	(3) and (4) above	Group companies of the Company Service providers (credit card companies, etc.)

The Company will also collect and use your personal information for purposes related to the above items at the Company’s group companies*.

The current group companies of the Company are those listed on the Company’s website (https://corp.kamada.co.jp/company/).

3. Provision to Third Parties

The Company will not provide personal information handled by the Company to any third party without obtaining your prior consent, except in the following cases.

(1) When required pursuant to laws and regulations.
(2) When it is necessary to protect the life, physical well-being, or property of an individual and it is difficult to obtain your consent.
(3) When it is especially necessary to improve public health or to promote the sound development of children and it is difficult to obtain your consent.
(4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs required by law, and obtaining your consent may interfere with the execution of such affairs.
(5) When otherwise permitted under laws and regulations.

4. Joint Use

The Company will jointly use personal information as follows.

(1) Purpose of joint use of personal information
The purposes set forth in “2. Acquisition of Personal Information, etc.” of the Policy
(2) Scope of parties engaged in joint use
Within the group companies of the Company
(3) Party responsible for the management of joint use
The Company

5. Security Control Measures

The Company will take necessary and appropriate measures to prevent leakage, loss, or corruption of personal information handled by the Company and to otherwise facilitate security controls for such personal information. For more information on the security control measures taken by the Company, please inquire with contact set forth in “8. Inquiries Desk.”

6. Requests for Disclosure

The Company will respond in an appropriate manner to your requests for disclosure, correction, suspension of use, etc. of your personal data in the possession of the Company. For more information on requests for disclosure, etc. of personal data in the possession of the Company, please inquire with contact set forth in “8. Inquiries Desk.”

7. Retention Period

The Company will store your personal information for the period necessary to achieve the purpose of use or to fulfill its obligations under applicable laws and regulations, etc. The Company will determine the specific retention period for your personal information by taking into consideration its purpose of use, its characteristics, and the necessity of its retention.

8. Cookies Policy

The Company uses the Google Analytics service provided by Google. While using this service, we may use cookies that have been saved to your device.
Customers can disable or delete cookies in their browser settings. However, please note that disabling or deleting cookies may limit the features available on our website.
For more information on how Google handles data in Google Analytics, please refer to Google’s website.
HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES
https://policies.google.com/technologies/partner-sites

9. Inquiries Desk

If you have any comments, questions, or inquiries regarding the handling of personal information, please contact the Company using the following contact information.
[Personal Information Inquiries Desk]
Email: privacy@kamada.co.jp
Hours: 8:00 a.m. to 5:00 p.m. (Closed weekends, holidays, and company holidays.)

Policy for California Residents

In addition to what is set forth above, the Company will also handle the personal information of residents of the European Economic Area (EEA) in accordance with the following policy.

1. Personal Information Collected or Disclosed by the Company in the Past 12 Months

Personal information collected or disclosed by the Company during the 12 months prior to the date of publication of this Policy is as described in “2. Acquisition of Personal Information, etc.” of the Policy.

2. Personal Information of Minors

The Company does not collect, etc. the personal information of individuals under the age of 16.

3. Your Rights with Regard to Personal Information

You may exercise the following rights with regard to your personal information held by the Company.

(1) The right to obtain information regarding the processing of personal information, etc.
(2) The right to request correction of inaccurate personal information.
(3) The right to delete personal information. Note that if you delete your personal information, we may no longer be able to provide you with our services.
(4) The right to restrict the processing of personal information.
(5) The right to data portability.
(6) The right to raise objections to the processing of personal information with the Company.
(7) The right to withdraw consent to the processing of personal information (provided, however, that this does not affect the lawfulness of the processing carried out pursuant to consent given prior to the withdrawal).
(8) The right to raise objections to the processing of personal information with the supervisory authority.

You may exercise these rights by contacting the Company using the contact information listed in “8. Inquiries Desk” of the Policy. Please direct requests for opt-outs to Do Not Sell or Share My Personal Information, and requests for restrictions on the use, etc. of sensitive personal information to Limit the Use of My Sensitive Personal Information.

Policy for Residents of the European Economic Area (EEA)

In addition to what is set forth above, the Company will also handle the personal information of residents of the European Economic Area (EEA) in accordance with the following policy.

1. Legal Basis for the Processing of Personal Information

The following will serve as the legal basis for the processing of personal information by the Company.

(1) You have consented to the processing of your personal information.
(2) The processing of personal information is necessary for the performance of the contract you have concluded with the Company.
(3) The processing of personal information is necessary for the Company to comply with its legal obligations.
(4) The processing of personal information is necessary for the pursuit of the Company’s legitimate interests.

2. Purpose of Use and Legal Basis for the Processing of Personal Information

The following will serve as the purpose and legal basis for the processing of personal information by the Company.

Purpose of use	Legal basis
Purposes of processing the authentication of the identity of customers when they register for and use the service and processing the management of customers	To perform the contract you have concluded with the Company To pursue the legitimate interests of the Company To comply with the legal obligations of the Company Your consent
Purposes of performing delivery, provision, and after-sales service of merchandise, etc.	To perform the contract you have concluded with the Company To pursue the legitimate interests of the Company Your consent
Purposes of billing for consideration for purchased merchandise, etc.	To perform the contract you have concluded with the Company To pursue the legitimate interests of the Company Your consent
Purposes of preventing improper activities, etc.	To comply with the legal obligations of the Company To pursue the legitimate interests of the Company
Purposes of researching and analyzing marketing data, and reviewing and implementing marketing initiatives	To pursue the legitimate interests of the Company Your consent
Purposes of responding to inquiries and contacting customers	To perform the contract you have concluded with the Company Your consent

3. Your Rights with Regard to Personal Information

You may exercise the following rights with regard to your personal information held by the Company.

(1) The right to obtain information regarding the processing of personal information, etc.
(2) The right to request correction of inaccurate personal information.
(3) The right to delete personal information. Note that if you delete your personal information, we may no longer be able to provide you with our services.
(4) The right to restrict the processing of personal information.
(5) The right to data portability.
(6) The right to raise objections to the processing of personal information with the Company.
(7) The right to withdraw consent to the processing of personal information (provided, however, that this does not affect the lawfulness of the processing carried out pursuant to consent given prior to the withdrawal).
(8) The right to raise objections to the processing of personal information with the supervisory authority.

You may exercise these rights by contacting the Company using the contact information listed in “8. Inquiries Desk” of the Policy.

4. Transfer Outside the EEA

The Company reserves the right to transfer personal information to third parties located in countries outside the EEA. Specifically, the Company reserves the right to transfer personal information to third parties located in countries determined by the European Commission to provide a satisfactory level of data protection, including Japan. For more detailed information on this matter, please contact the Company using the contact information listed in “8. Inquiries Desk” of the Policy.